Dermatologic Disorders (Print Books are Bulk Sales Only)

Contemporary Guide to Achieving Patient Satisfaction in Dermatology<sup>™</sup>
  • Code: PatSatDerm
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Contemporary Guide to Achieving Patient Satisfaction in Dermatology

This authoritative handbook assists dermatologists in adapting to today’s increasing emphasis on ‘patient satisfaction.’ The authors recommend practical skill sets, while respecting the time limitations of a typical outpatient office visit. Patient satisfaction is a complex topic, and this book offers a succinct, practical guide that is compact enough to fit into a white coat pocket.

John Y. M. Koo, MD, FAAD

John Y. M. Koo, MD, FAAD

Director, Psoriasis and Skin Treatment Center 
Professor and Vice Chairman
Department of Dermatology, 
University of California Medical Center, San Francisco

Mona Malakouti, MS

Mona Malakouti, MS

Medical Student, Chicago Medical School
Rosalind Franklin University of Medicine and Science
Clinical Research Investigator, Psoriasis and Skin Treatment Center
Department of Dermatology,
University of California, San Francisco
Gabrielle Elena Brown, MS

Gabrielle Elena Brown, MS

Medical Student, University of Arizona College of Medicine
Clinical Research Investigator, Psoriasis and Skin Treatment Center
Department of Dermatology,
University of California, San Francisco

Table of Contents

Introduction
Chapter 1: Optimizing the Initial Encounter
Chapter 2: Approach to Diagnosis, Prognosis, and Prevention
Chapter 3: Managing Patient Expectations
Chapter 4: Skillfully Discussing Therapeutic Options and Risks
Chapter 5: Providing Appropriately Aggressive Therapy
Chapter 6: Maximizing Adherence
Chapter 7: Incorporating Maintenance Treatment
Chapter 8: Patient Education
Chapter 9: The Supportive Role of the Dermatologist
Chapter 10: Approach to the Delusional Patient
Chapter 11: Approach to the Demanding Patient
Chapter 12: Approach to the Fearful Patient
Chapter 13: Approach to the Pessimistic Patient
Chapter 14: How to Handle Difficult Situations When We Are at Fault
Index